Ticket Pick Up Information

If you chose the ticket pick up option, you must pick up your ticket at the Ticket Pick-Up Center prior to the event. Tickets will NOT be available for pick-up at the venue.

Credit card holder MUST be present with the credit card and valid photo identification to pick up tickets. Third Party Agent must be indicated on your order if the card holder is not present. Third Party Agent must present valid photo identification. There will be an additional $10 surcharge to change your delivery method.


New Year's Ticket Pick Up
New York


NYC Ticket Pick-Up & Sales Center
(For all events in NYC Times Square)
Doubletree by Hilton Metropolitan New York
569 Lexington Avenue (Between 50th and 51st Street)
New York, NY 10001
Please proceed to the main elevators to the Mezzanine
"Metro 1 Ballroom"

***Please call (212) 255-4223 with any questions. Kindly refrain from calling the Hotel switchboard***


Hours Of Operation:
Saturday 12/30/17 10am - 8pm
Sunday 12/31/17 9am - 5pm